Policies

Privacy Policy

Merrill is committed to protecting all information our customers share with us. This page is an acknowledgment of that commitment and is used to encourage transparency. This notice applies to all information collected or submitted on the Merrill Manufacturing website. We strive to provide data accuracy, privacy, and integrity. Merrill has appropriate safeguarding procedures to secure the information that we collect.

The personal information we collect includes your full name, addresses, email address, phone number, and payment information.

Should you have questions please reach out to privacy@merrillmfg.com.

This Privacy Policy describes how www.merrillmfg.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at privacy@merrillmfg.com or by mail using the details provided below:

Merrill Manufacturing Company, PO Box 392, 315 Flindt Dr, Storm Lake IA 50588, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

    Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processors Shopify, Facebook, and/or Google
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
    Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify, Shop, and Oracle NetSuite.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

    Sharing Personal Information

    We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

    • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
    • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    Behavioural Advertising

    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

    • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
    • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
    • We use Facebook Pixels to help us understand how our customers use the Site. You can read more about how Facebook uses your Personal Information here: https://www.facebook.com/privacy/policy/. You can learn how to opt-out of Facebook Tracking using this article.

    For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt-out of targeted advertising by:

    Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.


    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Cookies Necessary for the Functioning of the Store

    NameFunctionDuration
    _abUsed in connection with access to admin.2y
    _secure_session_idUsed in connection with navigation through a storefront.24h
    _shopify_countryUsed in connection with checkout.session
    _shopify_mUsed for managing customer privacy settings.1y
    _shopify_tmUsed for managing customer privacy settings.30min
    _shopify_twUsed for managing customer privacy settings.2w
    _storefront_uUsed to facilitate updating customer account information.1min
    _tracking_consentTracking preferences.1y
    cUsed in connection with checkout.1y
    cartUsed in connection with shopping cart.2w
    cart_currencyUsed in connection with shopping cart.2w
    cart_sigUsed in connection with checkout.2w
    cart_tsUsed in connection with checkout.2w
    cart_verUsed in connection with shopping cart.2w
    checkoutUsed in connection with checkout.4w
    checkout_tokenUsed in connection with checkout.1y
    dynamic_checkout_shown_on_cartUsed in connection with checkout.30min
    hide_shopify_pay_for_checkoutUsed in connection with checkout.session
    keep_aliveUsed in connection with buyer localization.2w
    master_device_idUsed in connection with merchant login.2y
    previous_stepUsed in connection with checkout.1y
    remember_meUsed in connection with checkout.1y
    secure_customer_sigUsed in connection with customer login.20y
    shopify_payUsed in connection with checkout.1y
    shopify_pay_redirectUsed in connection with checkout.30 minutes, 3w or 1y depending on value
    storefront_digestUsed in connection with customer login.2y
    tracked_start_checkoutUsed in connection with checkout.1y
    checkout_one_experimentUsed in connection with checkout.session

    Reporting and Analytics

    NameFunctionDuration
    _landing_pageTrack landing pages.2w
    _orig_referrerTrack landing pages.2w
    _sShopify analytics.30min
    _shopify_dShopify analytics.session
    _shopify_sShopify analytics.30min
    _shopify_sa_pShopify analytics relating to marketing & referrals.30min
    _shopify_sa_tShopify analytics relating to marketing & referrals.30min
    _shopify_yShopify analytics.1y
    _yShopify analytics.1y
    _shopify_evidsShopify analytics.session
    _shopify_gaShopify and Google Analytics.session

     

     

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Complaints

    As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.ftc.gov/media/71268 

    Last updated: 08/26/2022